Privacy & Cookie Policy

This Privacy & Cookie Policy explains how Platform Bar Limited(“Platform”, “we”, “us”) collects, uses and protects your personal data when you visit this website or enquire about a booking or event. We are committed to handling your data in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Platform Bar Limited, Station Approach, Cleethorpes, DN35 8AX, United Kingdom. For any privacy-related question, contact us at [email protected].

What we collect

• Booking & enquiry details — your name, email, phone (if provided), party date, guest numbers and any notes you send us through our forms.
• Communications — messages you send us by email or through the contact form.
• Technical data — basic, non-identifying information your browser sends (such as device type) needed to serve the site securely.

How we use your data

• To respond to your enquiry and manage your booking or event.
• To send you booking confirmations and updates you’ve requested.
• To keep the website secure and working correctly.

Our lawful bases are your consent, the performance of a contract (your booking), and our legitimate interest in running the venue and responding to enquiries.

Cookies

We use a small number of strictly-necessary cookies to make the site work — for example, to remember your cookie choice and, if you have an account, to keep you signed in. These do not require consent.

With your consent, we may also use analytics cookiesto understand how the site is used so we can improve it. You can choose “Essential only” or “Accept all” in the cookie banner, and you can change your mind at any time by clearing this site’s cookies in your browser.

Sharing your data

We do not sell your data. We share it only with trusted providers that help us run the site and bookings (for example, our hosting and transactional-email providers), and where required by law.

How long we keep it

We keep enquiry and booking data only as long as needed to provide the service and meet our legal obligations, after which it is securely deleted.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or withdraw consent. To exercise any of these, email [email protected]. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.